Do you want to buy a rug online? You must pay attention to this!
Online shopping is one of the most dynamically developing segment of commerce today.
We do everyday shopping over the Internet, buy clothes, gadgets, books ... so it's no wonder that the list of things we look for on the Internet also includes interior items, including carpeting. What do you need to remember if you plan to buy a rug online?
Online shopping has many advantages: we buy quickly, we do not have to move from a comfortable armchair, we can quickly compare the assortment and prices in dozens or even hundreds of stores, thanks to which we often pay much less than when buying in stationary stores. But are they safe? Yes, as long as we follow some important rules of course.
First of all, before we decide to finalize any transaction, let's check the credibility of the online store. This is especially true of smaller and unknown companies. What to pay attention to? The first point is full company data - providing them is obligatory, and the lack of such information may indicate that we are dealing with an internet fraud. Reliable stores such as Carpets and More and his official partnersdo not hide any important information from their customers.
Caution should be exercised when the company's registered office address points to an exotic country, for example one of the so-called tax havens. In the event of loss of money, lack of goods or any other problems, it will be difficult to assert your rights.
If we have any doubts, it is worth contacting the representatives of the store: usually on the website we will find an e-mail address, contact form, telephone number or messenger box. If the service seems unprofessional, ignores our inquiries, or is unable to provide exhaustive answers, we may suspect that the entire ordering process will not be going our way. In such a situation, it is better to look for a carpet store whose staff will work flawlessly.
Know your rights
Are you afraid that the rug bought online will not meet your expectations? Fortunately, you can choose not to purchase. The law guarantees customers of online stores a period of 14 days to withdraw from the purchase contract. This period is counted from the date of delivery of the goods. This means that within this period you can inform the seller that you are resigning and then send the goods back. Note: this period may be extended in the shop regulations, but the seller may not shorten it. You must also take into account the necessity to cover the shipping costs - the refund will also apply only to the price of the goods, not the delivery costs. Also remember that you can only return unused goods. This does not mean that you cannot unpack it, but any traces of use may be grounds for non-recognition of the return.
How to choose a carpet correctly on the Internet?
When buying a rug in a stationary store, we can choose the product that catches our eye the fastest. We also have the option of carefully examining and checking the texture and arrangement of the fibers. These elements are missing in the online store, but in return we get a much larger assortment of goods. What to consider when choosing? The Carpets and More store has an advanced search engine where we can define many parameters of the carpet we are interested in: size, color, pattern type, shape, and whether the carpet should be natural or synthetic. We can also sort products by the style of the interior for which we are looking for a carpet and browse, for example, shaggy style carpets, boho, modern or classic. All this means that we have a chance to find the perfect copy that we would not find in a stationary store, where the size of the display is limited for obvious reasons.
In many online carpet stores you will also find a section "inspirations”With photos of interiors in various styles, which helps to imagine how we can arrange a given product to obtain an interesting effect.
Before making the final choice, it is worth reading the product card carefully - this is the place where the seller should put detailed information about the goods, including exact composition of raw materials. It is here that we will find out whether we are dealing with a synthetic carpet or with natural fiber carpet. Each of these options has its advantages and disadvantages. In case of doubt, we can always ask the employees of the online store for advice.
